Your 24/7 Local Emergency Contacts
for Short Term Rentals in Grand County, Colorado
Grand County has implemented a “24/7 Local Emergency Contacts” requirement for short-term rentals. This regulation requires you to have a designated local contact available 24/7 to respond to complaints regarding your short-term rental property. With Your Handy Neighbors 24/7 Emergency Contact Subscription your Grand County rental can be reached within the required timeframe.
What Does This Mean to You?
In Grand County, short-term rental properties are required to have two “Local Emergency Contacts” available 24/7 to respond to complaints. You must have two Grand County Residents listed on your Short Term Rental License Application who can respond within 30 mins to your property
How We Can Help
As a self-managed short-term rental owner, you want to avoid hefty management fees but still comply with local laws. Your Handy Neighbors will keep you compliant for a low fee, ensuring you retain your rental income.
We Keep You Compliant – You Keep Your Short-Term Rental Income
Your Handy Neighbors is not a full-service property management company. We are a Grand County business with extensive experience in local rentals and real estate. Our focus is on providing exceptional Local Emergency Contact services, allowing you to comply with new regulations while maximizing your rental income. We serve as your registered “Local Emergency Contacts”
How It Works
Subscribe to our service, and Your Handy Neighbors will act as your “Local Emergency Contacts” with the local government. If any complaint arises—like noise, parking, or trash—the emergency hotline contacts us directly. Our team promptly addresses the issue, and you’ll receive a full incident report within 48 hours.
Our subscription also includes 24/7 access to our Handyman service, our supply warehouse and our guest hospitality service.
Get Started Today!
Fill out the form below to subscribe.
What Sets Us Apart?
Decades of Expertise
With over 20 years of hands-on experience, we can identify and resolve common property issues quickly, minimizing disruptions. We are blessed to have called Grand County Home for more than two decades and recognize that operating in the mountains can be a little more challenging at times. Let us help you navigate the mountain community logistics and save you some time, money and headache.
Supply & Materials Inventory
Our warehouse of essential supplies, repair parts, and appliances allows us to address issues promptly, even after hours, keeping guest experiences seamless.
Guest Recovery, On Your Terms
When something goes wrong, your guest still has to get through the night. We can put a small goodwill spend to work on your behalf — a hundred dollars per incident is the default, and you can raise it, lower it, or turn it off entirely. It’s your money and your call. We just don’t want your guest sitting in a cold house waiting for permission.
You Get the Account From the Field
A written summary by text while we’re still standing in it — not days later. If you need a detailed report, photo documentation, or an insurance-support package, we’ll build it on request.
Optimize your Rental Listings
We can help you elevate your rental listing through photography, staging, listing details, and even dynamic pricing comparisons.
Preventative Inspections — Available to Members
Annual or semi-annual walk-throughs that catch the small things before they become the 11pm call — loose door handles, slow drains, weeping valves, HVAC alerts. Scheduled separately and billed at member pricing; not included in the monthly membership.
A Local Network That Answers Us
Long-standing relationships with Grand County HVAC, plumbing, and electrical trades — the difference between a message left on a Saturday and a tech who calls back. We coordinate them within the spending authority you set. Coordination and on-site work are billed separately; knowing who to call at 11pm isn’t.
We also work closely with Grand County Fire Districts and can help you with property fire preparation, pre-inspection checks, and Knox box coordination. We can walk your property for wildfire home hardening — the defensible-space and ignition-resistance work fire districts recommend and many carriers ask about. We document what we find so you can take it to your own insurance agent. YHN does not provide insurance advice.
Discounts on Essentials
We pass on bulk discounts we’ve negotiated with suppliers for items like linens & other consumables helping you save on operational costs.
Convenient Mailing Address
Use our Grand County address for deliveries. Stop worrying about the many logistics of deliveries; have them sent to us and we can deliver to your property; and handle as needed whether installing an appliance or restocking consumables, we can take care of it all … saving you unnecessary trips and most importantly your time
Photography
We work with an experienced photographer that will help capture the best attributes of your property… additionally we can also set up a more advanced photography package that includes seasonal photos and staged moments so that you can update your listing through out the year and keep your photos fresh. Our photographer is also licensed for drone photography and video.
Membership Starts at $100/Month
Plus a one-time $295 onboarding and readiness setup — the initial walkthrough, emergency access setup, key organization, shutoff labeling, and building your property’s emergency record. Complex properties may be quoted differently, and we’ll tell you before you sign anything.
The monthly rate is confirmed before activation and may vary with your property’s location, complexity, access, existing systems, operating structure, and anticipated support needs.
Membership pays for the ongoing relationship, 24/7 availability, the local-contact role, property familiarity, and readiness carried before a call ever happens. Physical response, labor, materials, and other services are billed separately at member pricing.
Renewal and cancellation. Membership renews automatically each month at your current rate until you cancel. To cancel, email cancel@yourhandyneighbors.com — no phone call, no retention conversation, no reason required. We confirm every cancellation in writing. Your request is effective the day we receive it; coverage and your local-contact designation run through the end of the month you’ve already paid for, and then stop.
Please Note: Our "AFTER HOURS" Services are only available to our Subscribers!
Want to enjoy your time in the Mountains?
Your Handy Neighbors can assist you in making a comprehesive plan for your home so that you can truely enjoy your time up here
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Sarah and Rodney to the rescue!! We were deeply stuck, and they came to save us. The first tow company wouldn’t take the chance… Sarah and Rodney came with a truck, skid-steer and all the tools to get us out. Their dog, “Blue,” kept everyone is great spirits!! Thank you guys 💯
Eric Knutson
March 20, 2024We have been using them for several years now. They do great work and are always incredibly responsive.
Kelan Donahue
June 20, 2023Rod and Sarah have been instrumental in helping me maintain and improve my Grand County home. Friendly, fairly priced and they show up! They are trustworthy locals you can count on!!
KC Rose
June 20, 2023 -
Working with Sarah & Rodney over the past year has been truly a delight. They are both highly personable and capable, they get things done and done well. You can trust these two with general home maintenance, bigger remodels (carpentry/plumbing/electrical), excavation, and property management!
Lily Sachs
January 20, 2024They are so awesome. Reliable and dependable. Highly recommend!!!
lisa logan
June 20, 2023